SPA Training Development - HOME
SPA Training Development
Find a course:


Communication Module

The ability to communicate effectively impacts on all areas of a business - both internal and external.


Elements of this module:

  • Communication Skills
  • Representation Systems
  • Perception and Awareness
  • Questioning
  • Listening - beyond hearing
  • Rapport
  • Respecting Others
  • Cross-functional Communication
  • Being Positive

Benefits of this module:

Through improved perception of the communication styles of others, enhanced listening and rapport building skills, delegates will be better equipped to communicate both within their own teams, with other company functions and with customers and suppliers - enhancing overall business performance.

Add to Quote